Returns and exchanges
- Only a store credit (NO REFUNDS) will be issued for returns which expires in 6 months.
- You have 7 days after the order has been delivered for any returns or exchanges.
- To be eligible for a return, your item must be unused, with tags fully attached, and in the original packaging.
- We reserve the right to refuse returns that are (1) shipped after the 7-day grace period; (2)worn; (3) altered; (4)washed; (5)or damaged in any way. Swimsuits must have liners and tags at the time of return.
- We require a receipt or proof of purchase.
- Non-returnable items: Jewelry, Accessories and Sale items
To return your product, you should mail your product to:
375 Calle Teniente César Gonzalez
San Juan, PR 00918
- You will be responsible for paying for your own shipping costs for returning your item.
- Shipping costs are non-refundable.
- If you receive a store credit, the cost of return shipping will be deducted from your store credit.
- Store credit must be used completely at the time of redemption.
- We don’t guarantee that we will receive your returned item.
- Depending on where you live, the time it may take for your exchanged product to reach you, may vary.