How do I know you have received my order?

Once you’ve placed your order, you will be directed to an order confirmation message, which will contain your order details.

How do I know you have processed my order?

Once your order has been processed, you will receive a second email to let you know that your order has been shipped. 

Can I track my order?

Once you’ve received your shipping email you can check the status of your order anytime, using the tracking number provided.



How long will shipping take?

Please allow 5-10 business days (Monday through Friday, excluding Holidays) for processing. Once your order is dispatched, you will receive a shipping confirmation email with tracking details.


Returns and exchanges

  • Only a store credit will be issued for returns.
  • Our return policy lasts 15 days after the order has been delivered.
  • To be eligible for a return, your item must be unused, with tags fully attached, and in the original packaging. 
  • We reserve the right to refuse returns that are (1) shipped after the 15-day grace period; (2)worn; (3) altered; (4)washed; (5)or damaged in any way. Swimsuits must have pantyliner and tags at the time of return.
  • We require a receipt or proof of purchase.
  • Non-returnable items: Jewelry, Sale items
  • Limit of 2 returns in total per customer. 

To return your product, you should mail your product to:

312 Roosevelt Ave.
San Juan, SJ 00918


  • You will be responsible for paying for your own shipping costs for returning your item.
  • Shipping costs are non-refundable.
  • If you receive a store credit, the cost of return shipping will be deducted from your store credit.
  • Store credit must be used completely at the time of redemption.
  • We don’t guarantee that we will receive your returned item.
  • Depending on where you live, the time it may take for your exchanged product to reach you, may vary.